Privacy Policy

GoApply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job application platform and services (collectively, the "Service").

By using GoApply, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide Directly

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  Account Information: When you sign up via Google OAuth, we collect your name, email address, and profile picture from your Google account
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  Resume and Professional Information: Work history, education, skills, certifications, references, cover letters, and other career-related documents you upload or create using our platform
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  Job Preferences: Desired job titles, locations, salary ranges, industries, company sizes, work arrangement preferences (remote, hybrid, in-office), and other job search criteria
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  Application Data: Information about jobs you apply to, application statuses, and employer responses
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  Communications: Messages you send to our support team, feedback, and survey responses

1.2 Automatically Collected Information

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  Usage Data: Pages visited, features used, time spent on the platform, button clicks, and navigation patterns
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  Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution
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  Cookies and Tracking: Session IDs, authentication tokens, preferences, and analytics data (see Section 9 for details)
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  Log Data: Server logs including timestamps, API calls, error messages, and system events

2. How We Use Your Information

We use your information for the following purposes:

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  Account Management: Create and maintain your account, process authentication, and provide customer support
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  AI Enhancement: Train and improve our AI models for better resume optimization and job matching
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  Communication: Send application status updates, interview notifications, and respond to your inquiries
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  Platform Improvement: Analyze usage patterns to optimize features and user experience
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  Security: Detect fraud, prevent abuse, and protect platform integrity
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  Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. Third-Party Service Providers

We work with trusted third-party service providers to deliver our Service. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your data:

4. Data Security

We implement comprehensive security measures to protect your information:

5. Data Retention

We retain your information as follows:

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  Active Accounts: Data retained while your account is active
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  Account Deletion: Personal information deleted within 30 days of account deletion request
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  Legal Requirements: Some data retained for compliance (tax, accounting) as required by law
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  Analytics: Aggregated, anonymized data may be retained indefinitely for platform improvement

6. Your Rights and Choices

7. Regional Privacy Rights

8. Cookies and Tracking

We use cookies for:

9. Children's Privacy

GoApply is not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have collected information from someone under 18, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in the United States and other countries. We use Standard Contractual Clauses (SCCs) and other legally recognized mechanisms to ensure appropriate safeguards for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced via email and a notice on our platform. Continued use after changes constitutes acceptance.

12. Contact Us