Terms of Service

Effective Date: January 1, 2025

Last Updated: December 28, 2025

Welcome to GoApply! These Terms of Service ("Terms") govern your access to and use of our AI-powered job application platform, website, and services (collectively, the "Service"). By accessing or using GoApply, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree to these Terms, you may not access or use the Service.

1. Agreement to Terms

By creating an account, accessing, or using GoApply, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

To use GoApply, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding contract
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete information during registration

If you are under 18, you may not use GoApply. We do not knowingly collect information from or direct our Service to individuals under 18.

Jurisdiction: Our Service is intended for use in jurisdictions where automated job application services are legal. You are solely responsible for compliance with local laws in your jurisdiction.

3. Account Registration and Security

3.1 Account Creation

To use GoApply, you must create an account using Google OAuth authentication. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Immediately notify us of any unauthorized access or security breach

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account. You may not:

  • Share your account with others
  • Create multiple accounts for the same person
  • Use another person's account without permission
  • Create an account using false or misleading information

4. Service Description

GoApply provides an AI-powered job application automation platform that:

Automated Applications

Submits job applications on your behalf to employers and job boards

AI Resume Builder

Creates and optimizes resumes tailored to specific job descriptions

Cover Letter Generation

Generates personalized cover letters using AI

Job Tracking

Monitors application statuses and employer responses

Important: GoApply is a tool to assist your job search. We do not guarantee employment, interviews, or job offers. Success depends on many factors including your qualifications, experience, and market conditions.

5. User Content, License, and Data Warranty

5.1 Your Content

You retain ownership of all content you upload, including resumes, cover letters, work history, and other personal information ("User Content"). However, to provide the Service, you grant us a limited license.

5.2 License Grant

By uploading User Content, you grant GoApply a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

  • Host, store, reproduce, and process your User Content
  • Modify and adapt User Content to create tailored resumes and cover letters
  • Submit User Content to employers on your behalf
  • Use User Content to improve our AI models and Service (anonymized)

This license exists solely to operate and improve the Service. We will not sell your User Content or use it for purposes unrelated to providing the Service.

5.3 User Data Warranty

By using GoApply, you represent and warrant that:

  • (a)All information provided is true, accurate, current, and complete;
  • (b)You will promptly update your profile if any information changes;
  • (c)You have the legal right to provide all information and documents;
  • (d)No information provided is misleading or likely to deceive employers;
  • (e)All credentials, certifications, and qualifications claimed are genuine and verifiable;
  • (f)You understand that GoApply relies on your representations when submitting applications on your behalf.

Breach of this warranty constitutes grounds for immediate termination and forfeits any right to refunds.

6. Acceptable Use Policy

When using GoApply, you agree NOT to:

✗ Misrepresentation

  • • Provide false, misleading, or fraudulent information
  • • Claim qualifications, experience, or credentials you do not possess
  • • Impersonate another person or use someone else's information

✗ Abuse and Violations

  • • Violate any applicable laws or regulations
  • • Spam employers or submit applications to irrelevant positions
  • • Circumvent or manipulate application systems or ATS platforms
  • • Use the Service to harm, harass, or discriminate against any individual

✗ Technical Abuse

  • • Reverse engineer, decompile, or attempt to access our source code
  • • Interfere with or disrupt the Service or servers
  • • Use bots, scrapers, or automated tools beyond our Service
  • • Attempt to gain unauthorized access to systems or data

✗ Commercial Misuse

  • • Resell, redistribute, or sublicense the Service
  • • Use the Service for competitive intelligence or benchmarking
  • • Create derivative works based on our Service

Violation of this Acceptable Use Policy may result in immediate termination of your account and potential legal action.

7. AI and Automated Decision-Making

GoApply uses artificial intelligence (AI) and machine learning models to:

  • Tailor resumes and cover letters to job descriptions
  • Match you with relevant job opportunities
  • Optimize application materials for ATS systems
  • Automate application submissions

Your Control

You maintain full control over which applications are submitted. You can review, edit, or decline any AI-generated content or application before it is sent. Our AI assists but does not make final decisions without your approval.

While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing all materials before submission.

8. Electronic Signature Authorization

BY USING OUR AUTOMATED APPLICATION SUBMISSION FEATURES, YOU:

  • (a)Authorize GoApply to electronically submit your name, digital signature, and/or typed name on job applications on your behalf;
  • (b)Acknowledge that many job applications contain certification statements (e.g., "I certify all statements are true and correct") and you authorize GoApply to accept such certifications on your behalf;
  • (c)Confirm that all information in your GoApply profile is accurate and complete, and constitutes your certification of truthfulness for all submitted applications;
  • (d)Accept sole responsibility for any consequences arising from inaccurate, incomplete, or misleading information submitted through our platform;
  • (e)Understand that submitting false information to employers may have legal consequences including but not limited to rescission of job offers, termination, and civil liability.

By using our automated application features, you are providing your electronic signature and consent to be bound by employer certification requirements as if you had personally signed each application.

9. Payment and Subscription Terms

9.1 Pricing

GoApply offers both free and paid subscription plans. Pricing is displayed on our website and is subject to change with 30 days' notice to existing subscribers.

9.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is due immediately upon subscription or renewal
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method automatically

9.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Refund Policy: We offer a 7-day money-back guarantee for first-time subscribers. After 7 days, all fees are non-refundable. No refunds for partial months or unused features.

9.4 Price Changes

We may change our pricing at any time. For existing subscribers, price changes will take effect at your next renewal after 30 days' notice. Continued use after price changes constitutes acceptance.

10. Intellectual Property Rights

10.1 Our Rights

The Service, including all content, features, functionality, software, code, design, graphics, and trademarks, is owned by GoApply and protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal job search purposes only. This license does not include any right to:

  • Copy, modify, or create derivative works
  • Reverse engineer or decompile any part of the Service
  • Resell, lease, or sublicense the Service

10.3 Trademarks

"GoApply" and our logo are trademarks of GoApply. You may not use our trademarks without our prior written permission.

11. Third-Party Services and Platform Compliance

11.1 Third-Party Integrations

The Service integrates with third-party platforms including:

  • Job boards (LinkedIn, Indeed, Workday, Greenhouse, Lever, etc.)
  • Company Applicant Tracking Systems (ATS)
  • Google OAuth for authentication

11.2 Third-Party Platform Terms Disclaimer

YOU ACKNOWLEDGE AND AGREE THAT:

  • (a)Employers and job platforms (including but not limited to Workday, Greenhouse, LinkedIn, Indeed, iCIMS, Lever, Ashby, and other Applicant Tracking Systems) may have Terms of Service that restrict or prohibit automated application submissions;
  • (b)Your use of GoApply to submit applications may violate such third-party terms, and you assume all risk of account suspension, banning, or other adverse actions by such platforms;
  • (c)GoApply is not responsible for any consequences arising from third-party platform enforcement actions, including but not limited to application rejection, account termination, or blacklisting;
  • (d)GoApply makes no representation that our Service complies with the terms of any third-party job platform.

12. Disclaimers, Limitations, and Assumption of Risk

NO GUARANTEE OF EMPLOYMENT

GoApply is a job application tool. We do not guarantee that you will receive interviews, job offers, or employment. Success depends on your qualifications, experience, market demand, employer preferences, and many other factors outside our control.

12.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or reliability of content
  • Uninterrupted, timely, secure, or error-free operation
  • Results obtained from using the Service

12.2 Employer Actions Disclaimer

GoApply is not responsible for any actions taken by employers or their representatives, including but not limited to:

  • (a)Rejection of your application for any reason;
  • (b)Rescission of job offers;
  • (c)Termination of employment;
  • (d)Blacklisting or flagging of your candidacy;
  • (e)Legal action taken by employers against you;
  • (f)Background check failures;
  • (g)Any other adverse employment action.

You acknowledge that employers may use automated screening tools that could negatively impact applications submitted through our platform.

12.3 Assumption of Risk

YOU EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH USING GOAPPLY, INCLUDING BUT NOT LIMITED TO:

  • (a)Applications being submitted with errors or inaccuracies;
  • (b)Applications being submitted to unintended employers;
  • (c)Duplicate applications being submitted;
  • (d)Technical failures resulting in incomplete submissions;
  • (e)AI-generated content that does not accurately represent your qualifications;
  • (f)Damage to your professional reputation;
  • (g)Violation of third-party platform terms of service;
  • (h)Legal consequences from certification statements.

12.4 Limitation of Liability

IN NO EVENT SHALL GOAPPLY BE LIABLE FOR:

  • (a)ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
  • (b)LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL;
  • (c)COST OF SUBSTITUTE SERVICES;
  • (d)DAMAGES RELATING TO YOUR EMPLOYMENT STATUS OR PROSPECTS;
  • (e)REPUTATIONAL HARM;
  • (f)ANY DAMAGES EXCEEDING THE GREATER OF (i) AMOUNTS PAID TO GOAPPLY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (ii) $100 USD.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY, WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF GOAPPLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless GoApply and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

  • Your use or misuse of the Service
  • Violation of these Terms or applicable laws
  • Infringement of third-party rights
  • False, misleading, or inaccurate information you provided to employers
  • Violation of third-party platform terms of service
  • Any claims by employers or other third parties related to your applications

14. Termination

14.1 Your Right to Terminate

You may terminate your account at any time through your account settings or by contacting support. Upon termination, your access to the Service will end immediately.

14.2 Our Right to Terminate

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended inactivity
  • Any reason at our sole discretion

14.3 Effect of Termination

Upon termination, you will lose access to your account and all data. We will delete your personal information in accordance with our Privacy Policy, except as required for legal compliance. No refunds will be provided for prepaid subscription fees.

15. Dispute Resolution, Arbitration, and Class Action Waiver

15.1 Informal Resolution

If you have a dispute with GoApply, please contact us at admin@goapply.ai to attempt informal resolution before pursuing formal action.

15.2 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.3 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules.

The arbitration shall be held in Delaware, United States. Judgment on the award may be entered in any court having jurisdiction.

SMALL CLAIMS EXCEPTION: Either party may bring an individual action in small claims court.

15.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST GOAPPLY.

If any court or arbitrator determines that this class action waiver is void or unenforceable, then the dispute resolution provisions shall be deemed null and void with respect to such proceeding.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GoApply and supersede all prior agreements.

16.2 Amendments

We may modify these Terms at any time. Material changes will be announced via email or platform notice 30 days before taking effect. Continued use after changes constitutes acceptance.

16.3 Severability

If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

16.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

16.5 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

16.6 Force Majeure

GoApply shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, third-party service outages, cyberattacks, or changes to third-party platform APIs or terms.

17. Contact Us

Questions or concerns about these Terms of Service?

Contact Email

admin@goapply.ai

Acknowledgment

BY USING GOAPPLY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING THE ELECTRONIC SIGNATURE AUTHORIZATION, THIRD-PARTY PLATFORM DISCLAIMER, ASSUMPTION OF RISK, CLASS ACTION WAIVER, AND BINDING ARBITRATION PROVISIONS.

These Terms of Service are effective as of January 1, 2025

© 2025 GoApply. All rights reserved.